Terms of service – Onira

Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to Onira. The terms “we”, “us”, and “our” refer to Onira. We operate this website and related services, including all information, content, features, tools, products, and services (collectively, the “Services”) to provide you with a curated shopping experience.

These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when accessing or using the Services. Please read them carefully, as they include important information about your legal rights, warranty disclaimers, and limitations of liability.

By accessing, browsing, or using our Services, you agree to be bound by these Terms and our Privacy Policy [LINK]. If you do not agree, you must not use or access the Services.

SECTION 1 – ACCESS AND ACCOUNT

By using the Services, you confirm that you are at least the age of majority in your place of residence, or that you have given consent for any minor dependents to use the Services on devices you own or manage.

To access certain features of the Services or make a purchase, you may be required to provide information such as your email address, billing details, payment information, and shipping address. You represent and warrant that all information provided is accurate, current, complete, and that you have the right to provide it.

You are responsible for maintaining the confidentiality and security of your account credentials and for all activities that occur under your account. Your account may not be transferred, sold, assigned, or licensed to any other person.

SECTION 2 – OUR PRODUCTS

We make reasonable efforts to accurately display our products and services. However, colors, textures, or appearances may vary depending on your device, screen, and settings.

We do not guarantee that the appearance, quality, or performance of any product or service will meet your expectations or exactly match what is shown on the website.

Product descriptions, availability, and pricing are subject to change at any time without notice. We reserve the right to discontinue or limit the quantity of any product or service offered, at our discretion.

SECTION 3 – ORDERS

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order for any reason. An order is not accepted until we confirm acceptance and receive full payment.

Please review your order carefully before submission. Once an order has been accepted, changes or cancellations may not be possible. If an order is declined, modified, or cancelled, we will attempt to notify you using the contact details provided.

Returns and exchanges are governed solely by our Refund Policy [LINK].

You represent that all purchases are for personal or household use only and not for resale, export, or commercial purposes.

SECTION 4 – PRICES AND BILLING

All prices, promotions, and discounts are subject to change without notice. The price charged will be the price displayed at the time the order is placed, as confirmed in your order confirmation.

Unless otherwise stated, prices do not include taxes, shipping, handling, customs, or import charges. Prices on our website may differ from prices offered elsewhere.

You agree to provide accurate, complete, and up-to-date billing and payment information and to promptly update this information as necessary.

By submitting payment information, you represent and warrant that:

  • the payment details are accurate and complete;

  • you are authorized to use the payment method;

  • charges will be honored by your payment provider; and

  • you will pay all applicable charges, including taxes and shipping.

SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates only and not guaranteed. We are not responsible for delays caused by carriers, customs, or circumstances beyond our control.

Risk of loss and title for products pass to you once the products are handed over to the delivery carrier.

SECTION 6 – INTELLECTUAL PROPERTY

All content available through the Services—including text, images, graphics, logos, designs, videos, and audio—is owned by or licensed to Onira and is protected by intellectual property laws.

The Services are provided for personal, non-commercial use only. You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any part of the Services without prior written permission.

All trademarks, logos, and brand elements are the property of Onira or their respective owners. Unauthorized use is strictly prohibited.

SECTION 7 – OPTIONAL TOOLS

The Services may include access to third-party tools or features. These tools are provided “as is” and “as available,” without warranties or guarantees of any kind.

We are not responsible for the operation, availability, or content of third-party tools. Your use of such tools is at your own risk and subject to the third party’s terms.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain links to third-party websites or services. We do not control or endorse these third-party sites and are not responsible for their content, accuracy, or practices.

Accessing third-party sites is at your own risk. Any issues related to third-party products or services should be directed to the relevant third party.

SECTION 9 – FEEDBACK

If you submit any ideas, suggestions, reviews, or other content (“Feedback”), you grant Onira a perpetual, worldwide, royalty-free, and sublicensable license to use, reproduce, modify, and distribute such Feedback for any purpose.

You represent that you own or have the necessary rights to submit Feedback and that it does not violate any laws or third-party rights. We are not obligated to keep Feedback confidential, provide compensation, or respond.

SECTION 10 – ERRORS AND OMISSIONS

We reserve the right to correct any errors, inaccuracies, or omissions and to update or cancel orders if any information is inaccurate, at any time and without prior notice.

SECTION 11 – PROHIBITED USES

You may use the Services only for lawful purposes. You agree not to use the Services to:

  • violate any laws or regulations;

  • infringe intellectual property rights;

  • harass, abuse, defame, or harm others;

  • submit false or misleading information;

  • distribute spam or malicious code;

  • interfere with security features or site functionality.

We may suspend or terminate access to the Services if these Terms are violated.

SECTION 12 – TERMINATION

We may terminate or suspend your access to the Services at any time without notice. You remain responsible for any outstanding obligations incurred prior to termination.

Certain provisions, including intellectual property, disclaimers, limitation of liability, and indemnification, will survive termination.

SECTION 13 – DISCLAIMER OF WARRANTIES

The Services and all products are provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement.

We do not guarantee uninterrupted, secure, or error-free use of the Services. Some jurisdictions do not allow certain disclaimers, so these may not apply to you.

SECTION 14 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Onira will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services or products, even if advised of the possibility of such damages.

SECTION 15 – INDEMNIFICATION

You agree to indemnify and hold harmless Onira and its affiliates, officers, employees, and service providers from any claims, damages, or expenses arising from your use of the Services or violation of these Terms.

SECTION 16 – SEVERABILITY

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

SECTION 17 – WAIVER; ENTIRE AGREEMENT

Failure to enforce any right does not constitute a waiver. These Terms constitute the entire agreement between you and Onira regarding the Services.

SECTION 18 – ASSIGNMENT

You may not assign or transfer these Terms without our written consent. We may assign these Terms without notice.

SECTION 19 – GOVERNING LAW

These Terms are governed by and construed in accordance with the laws and courts of the jurisdiction in which Onira is headquartered.

SECTION 20 – HEADINGS

Headings are for convenience only and do not affect interpretation.

SECTION 21 – CHANGES TO TERMS

We may update these Terms at any time by posting changes on this page. Continued use of the Services after changes take effect constitutes acceptance.

SECTION 22 – CONTACT INFORMATION

Questions about these Terms should be sent to: info@onira.co.uk